Privacy Policy

1. Introduction

Tropical Agents LLC ("we", "us", or "our"), operating the Geckli platform at geckli.com, is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights regarding your information.

Our registered business address is: 30 North Gould Street, Sheridan, WY 82801, United States.

2. Data We Collect

We may collect the following categories of information:

• Account information: name, email address, and password hash when you register.
• Profile information: business name, website URL, and product/service details provided by creators.
• Quiz & interaction data: responses you provide during quizzes and AI-guided sales experiences.
• Usage data: pages visited, features used, device type, browser type, and IP address (anonymized where possible).
• Communication data: messages sent through our feedback or support channels.
• Payment information: processed securely by third-party payment providers (e.g., Digistore24). We do not store credit card numbers.

3. How We Use Your Data

We use your information to:

• Provide, maintain, and improve the Geckli platform and its AI-powered features.
• Personalize your experience based on personality analysis and interaction history.
• Generate adaptive sales experiences and conversation trees for creators.
• Communicate with you about your account, updates, and support requests.
• Analyze aggregated usage patterns to improve our services (no individual profiling for advertising).
• Comply with legal obligations and enforce our Terms of Service.

4. How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure authentication with hashed passwords (bcrypt/argon2).
• Access controls limiting data access to authorized personnel only.
• Regular security audits and monitoring of our infrastructure.
• Self-hosted infrastructure where possible to minimize third-party data exposure.

5. Third-Party Data Sharing

We do not sell your personal data. We may share data with third parties only in the following circumstances:

• Payment processors: Digistore24 or other checkout providers process transactions on behalf of creators.
• AI service providers: We use language model APIs (e.g., Groq, OpenAI) to generate content. Prompts may contain anonymized context but never personally identifiable information.
• Text-to-speech: ElevenLabs processes text for voice generation. No personal user data is transmitted.
• Advertising platforms: If you opt in, anonymized conversion data may be shared with Google Ads for campaign optimization.
• Legal requirements: We may disclose information if required by law, court order, or governmental regulation.

6. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies for advertising purposes without your explicit consent. Analytics data is collected in an anonymized form.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Request data portability in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@geckli.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your account and associated data at any time.

9. Children's Privacy

Geckli is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will promptly delete the data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform after changes constitutes acceptance.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at: